Don't Waste Your Employees Time

Action Matters More Than Results

The two most critical phases of the Employee Opinion Survey (EOS) process happen after you have conducted your survey and have received your survey report. 

Once you’ve reviewed the survey results and identified your organization’s primary areas of strengths and opportunities for improvement, you need to communicate the survey results to your employees and decide what to do next.

It is during these two steps that employees will judge the value of the organization’s leadership, how well their voices are being heard in terms of improving their work experience and the strength of management’s commitment to continuous improvement.

Research has shown that, after an employee survey, employees are much more interested in seeing action taken than they are in seeing the results of the survey. Although it is important to share the highlights of the survey with your workforce, employee surveys have little or no value if nothing is done to make improvements in the organization. This is why successful Action Planning is a critical component of successful employee surveys.

Youe need to navigate through your employee survey results, communicate the results to your employees in an effective way, facilitate Action Planning with the employees and stakeholders who are responsible for creating change within your organization, implement your Action Plan effectively and then monitor its progress.
Your EOS results represent an important starting point for follow-up Action Planning and should be used as a way of structuring the interaction with your employees. However, since the survey results are not able to fully depict the underlying causes of the results, Action Planning needs to take the form of discussions between managers and employees so that opportunities for improvement can be determined and potential solutions can be identified.

Acting upon these opportunities and implementing solutions through new initiatives and changes to the organization will help to enhance the working environment for employees, while also strengthening their relationship with the organization.

To learn more about Action Planning visit us at www.insightlink.com