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4Cs Blog: Happy Employees = Happy Customers
Posted by Insightlink on 08/30/12 Employee Disengagement: The Signs, Sources and SolutionsThere is little doubt that disengaged employees cost their employers a lot of money. These costs can come in many forms, including higher turnover, lower productivity, poor performance and higher customer dissatisfaction. In our Loyalty Matrix, we characterize these employees as “Dissatisfied Compromisers” and they often represent at least one-in-four employees. Read full post |
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AboutInsightlink Communications are experts in employee survey design, data collection and analysis. Since 2001 we've helped companies of all sizes measure and improve their employee satisfaction and engagement.4Cs Blog Home 4Cs Blog Archives Recent PostsWhy Team Bonding Happens Best Outside the Office: The Value of Company Retreats Top Strategies to Eliminate Operational Waste in Small Businesses True company culture goes beyond perks Crafting Real-Time KPIs: Leveraging Customer Data for Agile Marketing Success Maximizing Team Potential: Knowing When and How to Invest in Staff Education Favorite LinksScoop.it Employee Engagement Engaged Employees Blog HR ToolKit Guide to Employee Surveys Good info on how to write surveys Insightlink 360 Makes 360 assessment surveys easy. Bureau of Labor Statistics US Govt. Employement Data Insightlink on SHRM Society for Human Resources Management HRPA Human Resources Professionals Association Harvard Business Review Essential Information for Leaders |
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